RubyLemon (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you interact with us. This Privacy Policy explains how we collect, use, share, and protect your information, and outlines your rights under California law.
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1. Information We Collect
We collect the following categories of personal information:
•Identifiers (e.g., name, email address, phone number, company name, social media handles)
•Commercial Information (e.g., services purchased, inquiries made)
•Internet or Network Activity (e.g., IP address, device type, browsing history on our site)
•Employment Information (e.g., resumes, professional history if you apply to work with us)
•Audio/Visual Data (e.g., event photos or videos, only with consent)
•Geolocation Data (approximate location based on IP)
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2. How We Collect Information
We collect your information when you:
•Submit an inquiry through our website or contact forms
•Book or request services
•Apply to work with us (e.g., performers, staff, contractors)
•Attend or participate in events organized by us
•Interact with us via social media or third-party platforms
We may also collect information via cookies, tracking tools, and third-party integrations such as HoneyBook, LinkedPhone, or staffing portals.
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3. How We Use Your Information
We use your personal data to:
•Deliver and manage bookings and services
•Respond to inquiries and communicate with you
•Process payments and send invoices
•Coordinate event logistics and staffing
•Improve our website, services, and marketing
•Comply with legal obligations
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4. Sharing Your Information
We do not sell your personal information.
We may share your data with:
•Service providers and platforms (e.g., CRM systems, staffing software, payroll processors)
•Business partners only where services are co-delivered or subcontracted
•Legal authorities if required by law or to protect rights and safety
All third-party providers are required to uphold confidentiality and data security standards.
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5. Your California Privacy Rights
Under the CCPA/CPRA, California residents have the right to:
•Know what personal information we collect and how we use it
•Request access to or a copy of your personal information
•Request deletion of your personal information
•Opt out of any “sale” or “sharing” of your information (we do not sell data)
•Correct inaccurate personal information
•Limit use of sensitive personal data
You may exercise these rights by emailing: info@rubylemon.com
We will respond within 45 days of receiving your verified request.
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6. Retention of Information
We retain your data only as long as necessary for business, legal, or compliance purposes. This varies by the type of data and use case.
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7. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and routine audits. However, no system can guarantee 100% security.
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8. Children’s Privacy
RubyLemon does not knowingly collect data from anyone under the age of 13. If we discover such data has been collected without proper consent, it will be deleted promptly.
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9. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date. Continued use of our services indicates acceptance of the updated policy.
Phone Number Privacy Policy:
We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics
Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
Message Disclosures: Message frequency varies. Message and data rates may apply.
Data Security: Your data is protected and retained only as needed.
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10. Contact Us
If you have questions or requests regarding this policy, please contact:
RubyLemon
Email: info@rubylemon.com
Website: www.RubyLemon.com